FINRA Dispute Resolution arbitration offers a fair and expedited dispute resolution pathway for investors looking to resolve a dispute with their broker or securities firm. The arbitration process works as an alternative to traditional litigation and operates completely independent of the court system. As a result, this process often allows parties to save on both cost and time in the process of resolving a dispute.
There are some situations in which FINRA arbitration is required, such as when a written agreement between the parties mandates it. In order to be eligible for FINRA arbitration, an investor must be seeking to file a claim stemming from the business activities of their broker or brokerage firm, and the event in question must have taken place within the last six years (in most states). 
Generally, FINRA arbitration allows an investor to seek either monetary or securities damages resulting from the business activities of their broker or brokerage firm. To get the filing process started, an investor must submit a Statement of Claim, a FINRA Submission Agreement, and related filing fees, all of which are available to view on FINRA’s website.